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1. Know Your Target Market
The group selected by marketers as the best prospects.
| Matures |
1901 to 1945 |
The Silent Generation |
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Survivors of the Great Depression and two World Wars, Matures are conservative spenders who raised their families while younger themselves. They are conformists, have a strong sense of duty and know how to be team players. | | Baby Boomers |
1946 to 1964 |
Baby Boomers | | Great acquisitors, the Baby Boomers are unapologetic consumers, often newly liberated parents ("Empty-nesters") with high disposable income. They are individualists who can be self-absorbed and fearful of aging (word and image sensitive) and are value-driven despite indulgences. | | Generation X | 1965 to 1981 | Gen X |
| Generation X is edgy, savvy, and diverse. Smaller in total numbers due to a decline the birthrate, once rebellious, they are now becoming an economic force. Alienated and alternative, Gen X is the first generation with great numbers of single parents and those having their children later in their life. |
| Generation Y |
1982 to 2006 | Millenials
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Generation Y or Millenials are technologically savvy, grew up in a media saturated world, are accustomed to sex, violence in the media and have always lived in a world with AIDS. Very diverse, one in three is not Caucasian, one in four lives in a single parent household, and three in four had a mother working outside the home. |
2. Identify Factors that Motivate Purchase Behavior
- Price
- Service
- Availability
- Convenience
3. Maximize Unique Characteristics of the Brand with Secondary ResearchóSources:
- Current Users: Simmons Market Research Bureau (SMRB, VALS)
- Demographics: Objective facts including Age, Life Cycle, Religion, Gender, Rent or Own, Occupation,
Race, Nationality, Marital Status, Education Level, Family Size, State of Health
- Psychographics: Subjective opinion including Personality, Lifestyle, Ambition, Quality of Family
Relations, Quality of Marital Relations, Interests, Attitudes, Level of Motivation
- Geographical Emphasis, Seasonality and Purchase Cycle:Neilson's Designated Market Area (DMA)
- Creative Requirements: (match message and medium)-Comp. Media Report
- Competitive Sales: Media Mark Research Inc. (MRI)
- Competitive Media: Leading National Advertisers (LNA)
- Competitive Public Relations: Information Resources Inc. (IRI)
http://www.neilsen.com
http://www.srds.com/index.html
http://www.smrb.com
http://www.cmr.com
4. Create Powerful Positioning:
Let Benefit or Value Sell the Product/Service...
Positioning is the basic selling concept used to motivate consumers in selecting a given product over that of the competition.
- Positioning sets a brand apart from competitive alternatives and makes it more desirable.
- Positioning strives to carve a special niche in the marketplace and distinguish the product/service from competition.
- Positioning establishes a convincing reason to buy the brand.
- Positioning places the product/service in the mind of the consumer as preferred. (Perception is EverythingóPerception is Reality!)
Positioning includes...
- Attributes: Distinctive characteristics or product/service features
- Benefits: What the product/service can do for the target audience, itís advantages
- Value: A need internal to a person, emphasis of positioning
Solid positioning is single-minded and benefit/value oriented.
Positioning Does...
- Keep Message Simple and Straightforward
- Understandable at a Glance
If possible, take advantage of meaningful comparative/proprietary claims
- Be Positive
- Make Target Audience Feel Good
Positioning Don'ts...
- Don't be wordy. Be simple
- Don't give ambivalent messages
- Never talk down to target audience
Donít tell target audience what to do
- Don't include perceived put-downs
- Never nag or preach
- Don't promote the category-Sell your Brand
- Don't talk to yourself. We have number one market share. Customers don't care, or respond negatively
- Don't use price (usually)
- Beware of forsaking existing customers to pursue new ones
5. Develop Creative Strategy:
- Who is our Target Audience?
(Demographics, psychographics, geographical characteristics)
- Where are we in the mind of the target consumer?
- They don't know us because, "_________________________________."
- Where is our competition in the mind of the consumer?
- Know your enemy.
- Where would you like to be in the mind of the target consumer?
- The impression you'd like to leave is, "____________________________."
- What is the Consumer Promise or "The Big Idea"?
- Positioning or focus of campaign in one brief sentence.
- What is the supporting evidence? "_______________________________."
- What proves the Consumer Promise?
- What is the tone of voice for the advertising? "______________________."
e.g.: Warm, humorous, newsworthy, formal, or edgy, etc.
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